Getting started on Koi Auctions

• Sign up for an account to make bids and purchase koi.
• Got questions?  E-mail: info@koi.com.cy

ALL BIDS ARE FINAL. PLEASE CONTACT US WITH ANY QUESTIONS.

Koi Auctions – Terms of Agreement

Your bid is an agreement to all the terms of the Auction Policy and Shipping Terms.

1. ALL SALES ARE FINAL

Your bid is an agreement to purchase an item, if your bid for a Koi becomes the winning bid. Approval for cancellation of a winning bid is at the sole discretion and approval of Koi Auctions.

All sizes are approximate. All descriptions are subject to change without notice.

Koi Auctions reserves the right to terminate, suspend or revoke bidding privileges of any who fails to comply with the terms of use.

2. PAYMENT

Payment must be received within 48 hours after the end of the auction and must be made via PayPal through the website and the “PAY NOW” button.

In the event that payment is not received with 48 hours after the end of the auction, the specific koi will be re-listed automatically.

Winning bidders who do not follow through with payment will be blacklisted from the site and will not be able to participate in any future auctions.

3. KOI HEALTH GUARANTEE

Prior to shipping or pickup, your Koi’s health is guaranteed. If anything should happen to your Koi (i.e. illness and/or death) prior to shipping, a refund will be given. No replacements will be made.

We do our very best to keep your Koi in good and healthy condition until shipment. We will not be held liable if anything should happen to your Koi after delivery. If a Koi becomes sick or dies after delivery, Koi Auctions will not be held liable, and no refund will be made.

Koi are living animals. In the event that a Koi becomes injured, ill or for any other reason unsalable during the course of an auction, Koi Auctions reserves the right to withdraw that Koi from the auction. In the event a Koi is withdrawn from the auction, bidders will be notified.

Koi Auctions maintains a strict quarantine protocol, and strongly recommends that buyers quarantine all new purchases.

Koi Auctions cannot accept any returns on livestock due to our strict quarantine protocols.

4. SHIPPING

Auction winners have the option of picking up their Koi from our facility in Limassol, or having their Koi delivered to their door. Cost of delivery is €30.00 per box which includes packing and handling (Box, Ice packs, bags, etc.).

Koi Auctions Guarantees Live Arrival on all Koi shipments subject to the following conditions: In case of shipment via our own delivery service, the buyer must be present at the shipping address to receive the shipment. Once the Koi are introduced to water other than the water they were shipped in, the Koi become responsibility of the buyer.

Koi Auctions ships only to addresses in the Republic of Cyprus.

IMPORTANT – All koi shipments need at least 2 days (48 hour) notice prior to shipping in order to stop the feeding and prepare your Koi for safe delivery.  When packing Koi, Koi Auctions take into consideration the condition of the Koi, water temperature, delivery time and so on.  Koi Auctions reserves the right to determine how many koi can be shipped in a box.

5. MORE INFORMATION

Go to HELP/FAQ PAGE.

SHIPPING IS CHARGED AFTER PURCHASE. PLEASE CONTACT US WITH ANY QUESTIONS BEFORE BIDDING. 

Auction winners have the option of picking up their Koi from our facility in Limassol, or having their Koi delivered to their door. Cost of delivery is €30.00 per box which includes packing and handling (Box, Ice packs, bags, etc.).

Koi Auctions Guarantees Live Arrival on all Koi shipments subject to the following conditions: In case of shipment via our own delivery service, the buyer must be present at the shipping address to receive the shipment. Once the Koi are introduced to water other than the water they were shipped in, the Koi become responsibility of the buyer.

Koi Auctions maintains a strict quarantine protocol, and strongly recommends that buyers quarantine all new purchases.

Koi Auctions cannot accept any returns on livestock due to our strict quarantine protocols.

Koi Auctions ships only to addresses in the Republic of Cyprus.

IMPORTANT – All koi shipments need at least 2 days (48 hour) notice prior to shipping in order to stop the feeding and prepare your Koi for safe delivery.  When packing Koi, Koi Auctions take into consideration the condition of the Koi, water temperature, delivery time and so on.  Koi Auctions reserves the right to determine how many koi can be shipped in a box.

If you have any questions about shipping, please contact us.

Auction History